Returns

If you have an issue or concern with an order you have received, contact our Customer Service Team at hello@route50blanks.com. You can also report any issues using this form.

When you contact us, be sure to have your invoice ready, along with the style number, color and quantity you want to discuss. 

Please review our terms before you reach out:

  • All returns are subject to a 25% restocking fee.
  • Shipping fees are not refundable.
  • We do not process returns on printed, washed or decorated merchandise. Tip: Inspect your garments before decorating them.
  • We do not accept returns on discontinued items or merchandise that was purchased at a discounted rate.
  • We do not accept returns or issue refunds on digital products.
  • You must make all claims for shortages or damages within 72 hours of receiving the merchandise (being marked delivered).
  • Without a valid return authorization number, our warehouse will not accept returns.
  • Customer is responsible for shipping charges of the return.
  • All returned or refused shipments are subject to a 25% or $25 (whichever is greater) restocking fee, in addition to both outbound and return freight costs.
  • We do not provide cash refunds.
  • We do offer a replacement option if items that you received are incorrect, missing or damaged. Requesting a replacement will initiate a replacement order that will include the same items as your original order. Please note, we are not able to accommodate any style, color, size swap or exchange requests via a replacement order. Please request using this form.